Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

We could not be happier with our experience at Rill’s Funeral Home. We had a tragic passing in our family of our precious daughter. Lacy at Rill’s funeral home could not have been more pleasant and compassionate to work with. Thank you all so much!

5 stars
Aaron Raney April 15, 2023

Rill Chapel, Pendleton - Gilchrist Funeral Home

I would like to thank all of the folks at Rill Chapel for the amazing work that they do every day. A special thanks to Jake Leonetti for sharing his gifts of compassion, caring and professionalism. He was there every step of the way to help us turn an unexpected & unbearable loss into a beautiful celebration and tribute. It is apparent that Jake's calm and soothing demeanor comes naturally and he is excellent at helping people through one of the most difficult times they will face in life.

5 stars
Christina Balazs August 31, 2022

Rill Chapel, Pendleton - Gilchrist Funeral Home

Our family has nothing but the best to say about are experience from start to finish with Rill chapel and staff- we worked with Jake Leonetti and had FABULOUS service with compassion in our time of grief- he was excellent at listening to our wishes and addressing all questions and concerns with respect- I would recommend Rill to others in their time of loss and especially JAKE! He made a not so great event into a worry free experience- there was never a pushy sales tactic or lack of care- THANK YOU and if you are in the unfortunate situation of needing to plan a service THIS IS THE PLACE -

5 stars
Tammy 2hott June 23, 2022

Rill Chapel, Pendleton - Gilchrist Funeral Home

Rill’s Life Tribute Center hosted the memorial service for a family member recently. From the first minute we walked in to discuss our wants and ideas with Jake to the last time we left from the service he was nothing less than amazing, caring, thorough and went above and beyond. They even offered a free private webcast of the service for family that was unable to travel because of Covid restrictions and also provided us with a DVD of the service for our memories. Rill’s and Jake are there to help you through a difficult time and make you feel like your loved one is just as important to them as to you. I cannot say enough about the kindness, compassion and follow through that they provide. We cannot thank Jake and Rill’s Life Tribute Center enough.

5 stars
Dannica Franco August 26, 2021

Rill Chapel, Pendleton - Gilchrist Funeral Home

Mark and Pam Rill are VERY gifted in their work and passion.! Very respectful and considerate on the highest possible level. I don't know the words to express the deep level of Loving for the passed I felt here. Their craft work for brochures, the professional character communicating with memorial sites, customer service support, doesn't try to scam you for your bank account during volnerable times, etc the list goes on.

5 stars
Everett Harris July 20, 2018

Rill Chapel, Pendleton - Gilchrist Funeral Home

My father passed away 6 days ago. It's been very difficult for us but Ramon and his staff have helped so much to make this time more tolerable. They are patient, kind, and very attentive. There is no pushyness or hounding to get us to spend money; there is genuine care, concern and empathy. I sincerely thank Ramon and his staff for taking such a great care of my father and for being so helpful to us. Ramon was meticulous about setting up the case for my father's military flag and that means the world to me. Many thanks!

5 stars
None Ya Bidness July 29, 2017

Rill Chapel, Pendleton - Gilchrist Funeral Home

I came to Kitsap county to visit with my dad but he passed before I got there. The visit instead was to Rills. A most difficult time was made much easier under the guidance of Mark Rill. Everything was absolutely thoughtful and respectful in every way.

5 stars
Janet Armstrong November 25, 2015

Rill Chapel, Pendleton - Gilchrist Funeral Home

We attended a memorial service on March 14th, 2014. Great facility; it was apparent to us that the Rill's staff works with the surviving family to create the ceremony as envisioned, even surpassing expectations. Well done, and thank you! Bill Stratford Spirit Lake, ID

4 stars
W. H. Stratford Jr March 17, 2014

Rill Chapel, Pendleton - Gilchrist Funeral Home

David Rill, I would like to extend my sincere thanks for your caring and professional assistance of my mothers service. I came to you with the intent of getting some help with the video and you went well beyond that request. You provided the video equipment, boards and easels, along with the donation of video services. Even more important was the special way that you spent your time with us using your expertise and experience to guide us through that part of the process. Finally, being present at the service to assist with the details was extremely important and it really made the entire process work. Going through this experience demonstrates what I have known for a very long time, that the Rill name means quality and excellence in all that is done. Having spent time at two different funeral homes during that week it is very clear to me that there is a difference. I only wish that I would have known what my parents had planned eight years ago and maybe I could have guided them in a slightly different direction. Thank you very much! P.S. Also extend our thanks to Brad for his assistance on that day.

5 stars
Steve Reischman & Reischman Family

To the Management and Staff of Rill Chapel. - I am writing this letter on behalf of my brother Robert Surby, my sister Mary Shipman and myself to express our thanks and appreciation for your courtesy, consideration and professionalism in providing excellent help and assistance following the recent death of our mother Irene Surby. From the time Mom contacted Rill to make pre-arranged burial preparations, through the reception following the Celebration of Life Services, everything was taken care of and handled in a way that made it easier on the family in this difficult time. The service you provided was beyond our expectations and we were especially impressed with the video shown during the service that was very moving. We wish to personally thank Mark, Bill, Roger, and Deanna as well as any other staff who worked so hard to make this possible and helped us arrange a lovely service of which our mother would have very much approved.

5 stars
Judie Talley

The staff are Rill have big hearts and are great at their job. They were very accommodating to all of our requests and made a difficult time as easy as they could. They help with a lot of things outside of the celebration as well and make the process smooth. They are very responsive to emails and easy to coordinate with. They did everything they could to honor my dad; my family and I are so grateful.

5 stars
marina miller September 26, 2022

Today we buried our Dad. One of the most difficult things you'll ever have to do in your life. Our father wanted to have a say in his arrangements so we called Rills, they sent over Jake. He came to my parents house and sat by my Dads bedside and got to have a say in his funeral. Jake was so kind to him and explained everything perfectly. My Dad at first was going to be buried in Port Orchard and Jake went over all the costs and what that entailed, but at the last minute he decided to be buried at the national cemetery in Kent and Jake totally set everything up. We literally just had to pick out the casket and flowers and he took care of the rest. I hope I never have to see Jake again, but if I do I know everything will be executed with the utmost respect and detail. Thank you from the Triplet family. You made a terrible situation easier on the family and for that we are grateful. Thank You Bonnie Stauffacher ( Triplett)

5 stars
Bonnie King July 21, 2022

I was so impressed with the care I received at Rill Chapel. During this emotional time. Thank you Roger Roth for all your helptimeEspecially Roger Roth.

5 stars
Cindy Crenshaw November 02, 2021

Words are not adequate to describe how great the Rill chapel people are and how they helped me through with the passing of my wife. No pressure..and bent over backwards to do anything that we needed. They are a blessing to this community.

5 stars
Gene Canfield September 01, 2020

To the staff of Rill Chapel, Thank you for all that you did to make my life easier while working through the cremation of and service for my mom, Mary Rust. Everyone that I worked with handled all matters with a most professional as well as caring posture. Also, thanks for your help in selecting Chaplain Roger Roth as officiating clergy. He did all that was expected of him and more. Very truly yours

5 stars
Kenn Maskal February 21, 2018

To your team at Rill Life Tribute Center - Mark, Raymon, Cricket, your grave diggers and anyone we did not see but through their actions - A special thanks and appreciation for your respectful, compassionate and professional efforts to ensure that my brother's life celebration - from the beginning to the end - was done with dignity and honored him in the most loving way possible. Mark - you are a tremendous person. Behind the scene you generously gave of your personal and professional time and many talents to meet our every request - from a Saturday viewing - to adding and changing photos for the video, to allowing Lolita the time she needed to grieve at the casket on Friday and Saturday, to changing Mark's outfit, to working above and beyond on Mark's make-up, to tracking down the death certificate even as the service was in process...no detail was missed. Your grace and drive to do the best possible was noticed at every step. Our sincerest appreciation.

5 stars
Carol K. December 09, 2015

When my Father passed away, it was one of the most difficult times our family had ever faced. The planning seemed overwhelming. Then we went to Rill life Tribute Center. They were amazing; they were compassionate, and helpful. When I think back on the memorial they put together, I smile, and think of how proud my Dad would have been of how his life was celebrated.

5 stars
cindy friend January 30, 2015

Dear Rill Family and Employees: Twenty odd years ago I owned a Flower Shop in this County. I had occasion to visit and work with every funeral home. Over my lifetime, I've unfortunately had to arrange or help arrange, too many Funerals, beginning with my brother, when I was 22 years old. (He was a 1963 "Bonus Baby", left handed Pitcher called up to the Majors. He was killed in a one car accident the night before he reported to the St. Louis Cardinals. I was a "kid" and had to deal with the media circus.) In all those years, all the Funerals, I always felt I was dealing with a "necessary evil", was just a number, generating as much income as possible for the facility. From the day I walked thru your front doors in November '95, I've felt I was dealing with "Family". Folks who care. When I made drastic "downsizing" two years ago, the changes were made graciously, respectfully. On April 20, 2000, my daughter and I came in to review and " tweek" what I'd arranged. Again, dignity, respect and concern by Dave Rill. On Easter Sunday, Mark Rill responded to the call from Harrison. He found us waiting in Carls room. His explanation of what he was going to do, and his allowing my daughter to participate in the removal of the remains of her beloved "Daddy" will forever be etched in my mind. His actions were those of a beloved brother guiding her in what had to be done. Words are difficult to find to express the depth of my gratitude for the understanding and compassion shown my entire family. Thank you so very much, for helping us say "Good-bye" in a personal way, to our beloved "Papa".

5 stars
Dorothy A. Price

Gentlemen, I would like to express my personal and warmly felt appreciation to you and everyone else at Rill Chapel who helped me and my Mother make arrangementsurrounding my Fathers recent passing. At such a time of great need I could not have expected or received greater support from anyone and I want all of you to know how much it means. Both of you, David and Ramon, were completely understanding and supportive surrounding all issues about my Father and consistently demonstrated a pride and profesgjonalism m your work that made the details of my F.a1her$death bearable at a time when one can barely think clearly. To me the level of support I received was limitless in both its quantity and value. Everyone else who's name I can not recall also treated me with great respect and dignity in my time of need and always with the professionalism one would hope exists in all funeml homes. Please feel free to use me as a client reference at any time and know that I will call on you again when your services become necessary in the future.

5 stars
Allan Token (Jr.)